Privacy Policy

This Privacy Policy describes how Pocketsports, Inc., operating PocketCaddie (“PocketCaddie,” “we,” “our,” or “us”) collects, uses, and shares information when you use PocketCaddie for iOS and Android, supported connected devices, and related websites and services (collectively, the “Service”). PocketCaddie is a driving range assistant and no-video swing coach. The information collected and the features available depend on your platform, settings, connected devices and app version. By using the Service, you agree to the practices described in this policy.

Information We Collect

We collect the following categories of information:

• Anonymous user identifiers. When you first launch the iOS app, we generate an anonymous identifier so we can persist your data across sessions without requiring you to create an account. Signed-in account information and Android account access are described below.
• Swing sensor data. Motion data captured by your phone and any supported connected sensors enabled for your setup is processed to analyze your swing. The iOS and Android sections below explain their respective recording, storage, synchronization and contribution behavior.
• Golf round scores and Handicap. Scores and stats from finished Live Rounds, and your Handicap tracker, when round sync is on for your platform (described below). Synced rounds never include GPS positions.
• Device and wearable telemetry. Basic device information such as operating-system version, device model, connected wearable information and app version, used for compatibility and diagnostics.
• Account information.If you choose to sign in using Sign in with Apple or a configured Android Google sign-in flow, we receive the account identifier and the name and email information provided by that sign-in service. Account access, subscription and trial-status checks exchange the relevant account and access information with PocketCaddie’s services.
• Usage and crash data. Aggregate, non-identifying usage and stability data that helps us improve the Service.

Basic swing recording does not require access to your contacts or microphone. Optional course, location and wearable features are described below for each platform.

iOS and Apple device features

The iOS app records motion from your iPhone and, when enabled and supported, a paired Apple Watch and compatible AirPods. This can include accelerometer, gyroscope, orientation and other enabled sensor readings, derived swing measurements, session timestamps, device information and labels you enter. Enabled Apple Watch sensors can also include heart-rate, location, altitude and compass readings, subject to device support and required permissions.

Recordings are stored on your recording devices. The iOS cloud-data contribution setting is on by default and can be turned off in the app. When it is on, session summaries and derived measurements are uploaded to PocketCaddie. Raw motion recordings are additionally uploaded only after the applicable in-app Terms have been accepted. Turning contribution off stops future contribution uploads; use the deletion controls to remove previously uploaded data. Sign in with Apple can link your data to an account for supported account and synchronization features.

If you enable course-arrival reminders and grant location permission, iOS monitors arrival near your saved courses, including in the background. Saved course coordinates identify the courses you choose. You can disable arrival reminders in the app or revoke location permission in iOS Settings. Apple processes App Store subscriptions, Sign in with Apple and Apple push-notification delivery. Notification registration includes a device token and notification preferences.

For our Apple Search Ads campaigns, the iOS app uses Apple’s AdServices attribution information to measure campaign results. This is separate from your swing data and is not used to track you across other companies’ apps and websites.

Android and wearable features

The Android app records phone motion locally. A supported Wear OS or Garmin companion can add wrist motion. Available measurements depend on the device and recording quality. Summary sync is optional and requires signing in. Account access checks exchange account and trial status with PocketCaddie’s services. Synced summaries and account settings can be restored on a supported signed-in device; summary restoration does not restore raw motion files. Raw recordings stay on your recording devices unless you explicitly export or contribute them. Wear OS delivery can use Google's device connectivity infrastructure; Garmin communication uses Garmin Connect.

Where offered, raw-data contribution requires you to review and separately choose to upload one original phone recording. The review identifies the file and includes phone motion readings, precise recording timestamps, device and session information, and events or derived measurements saved in that recording. The contributed copy is associated with your signed-in account and is used to improve motion detection, calibration and future coaching. Separate watch recordings and other evidence excluded from that review stay local unless you export and share them. Declining or canceling contribution does not authorize a raw-recording upload.

Course search sends the text you enter to Google Places to find matching courses. Map views request map content from Google Maps. Saved course names, addresses and coordinates are kept on your device. Course search does not require your current location.

If you enable course-arrival reminders and grant the required location permissions, Google Play services uses your precise location, including in the background when the app is not open, to detect arrival near your saved courses and show a reminder. You can turn these reminders off in the app or revoke location permission in Android settings. Basic practice recording remains available without course-arrival reminders.

When configured and chosen by you, Google sign-in supplies verified account information to Supabase, Google Play processes subscriptions, and Firebase Cloud Messaging handles notification delivery. Notification registration includes an installation token and notification preferences. The Android recording feature does not require location, microphone, contacts, heart-rate or head-motion access.

Golf rounds and Handicap

Live Round uses your device's location during a round to measure distances and record shot positions. That location data stays on your device. When you look for courses near you, an approximate location (rounded to an area of several square kilometers) is sent to a course directory service to return nearby courses.

When you finish a Live Round, PocketCaddie can sync its scores and stats to your account so your AI Caddie can answer questions about your rounds and your history is available across devices. A synced round includes the course and tee name, start and end times, hole scores, putts and other stats, and the club, lie, distance and result of each shot you recorded. It never includes latitude, longitude, GPS accuracy, pin positions, a GPS track or a link to your swing recordings, and practice or simulated shots and demo rounds stay on your device. Your Handicap tracker (your starting handicap, the estimate PocketCaddie calculates, the rounds that count toward it and its recent trend) syncs the same way.

On iOS, round and Handicap sync follow the cloud-data contribution setting. On Android, they require Google sign-in and follow the Practice backup summary sync setting, which is on by default after sign-in and can be paused in Data and privacy. Rounds are not synced without a signed-in account on Android. Deleting a round in the app deletes its synced copy; on Android this happens even while sync is paused.

If you suggest a correction to course information, we receive what you enter in the suggestion form (the course, category, hole, notes, and any source link, par or handicap you add) so we can review it. Suggestions can be sent without signing in.

AI coaching

If you use AI Caddie, your messages and relevant practice context are processed by PocketCaddie's AI service using Anthropic. AI responses are generated coaching suggestions. Avoid including information in chat that you do not want sent to this service.

PocketCaddie in ChatGPT, Claude and other AI assistants

If you use the PocketCaddie plugin or connector in ChatGPT, Claude or another AI assistant, the assistant sends our server the details of your drill request, such as the swing fault or ball flight you describe, the skills you name, where you plan to practice and how many minutes you have. We use them to return drills and practice plans. We don't receive your name, email address or chat history, and the plugin isn't linked to your PocketCaddie account. We keep a log of each request with the tool used, the search words above, which assistant sent it and how many drills came back, so we can see which drills golfers ask for. The log has no name, email address, IP address or account. Our hosting provider, Vercel, keeps standard request logs (such as the time and status of each request) for a limited period for security and reliability. The assistant's own privacy policy (for example OpenAI's or Anthropic's) applies to your conversations there. To stop sharing, remove PocketCaddie from the assistant.

GoScratch by Pocketcaddie

GoScratch is Pocketsports, Inc.'s separate platform for golf creators and brands at goscratch.app. Its optional Google Ads connection reads the advertiser account, campaigns and reports you authorize and manages advertising you review. Its separate YouTube publishing connection identifies your chosen channel, uploads the videos and metadata you approve, and checks their processing and visibility. These connections are separate from signing in to PocketCaddie or GoScratch.

GoScratch stores authorization encrypted and uses the information to provide the features you choose. Its use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including Limited Use requirements. This data is not sold, used for unrelated advertising or used to train general-purpose AI models. Disconnect in GoScratch or revoke access in Google account permissions. Disconnecting does not delete content already published on YouTube.

See the GoScratch privacy policy for its account, creator partnership, publishing, advertising, retention and deletion details.

How We Use Your Information

• To analyze your swings and surface coaching feedback.
• To save your history and progress across sessions and devices.
• To debug, secure, and improve the Service.
• To improve motion detection and calibration, support aggregate comparisons, and develop future coaching using contributed data.
• To send you transactional emails (e.g., testing-program invites, subscription receipts) if you have provided an email address.

We do not sell your personal information, and we do not use your swing data for advertising.

Third-Party Services

We rely on a small set of trusted infrastructure providers:

• Supabase (database, authentication, and file storage). Anonymous user records, swing analysis results, synced round scores and stats, Handicap trackers, course suggestions and uploaded raw samples are stored in our Supabase project.
• Apple(Sign in with Apple, App Store, TestFlight, push notifications). Apple’s privacy policy applies to data handled by Apple.
• Google (optional Android sign-in, Play purchases, Maps and Places, course-arrival geofencing, Wear OS connectivity and Firebase notifications) and Garmin (supported watch communication through Garmin Connect), when you use those features.
• Anthropic, for AI Caddie messages and relevant practice context when you use AI coaching.
• Vercel (website and API hosting), including the PocketCaddie plugin for ChatGPT, Claude and other AI assistants.

These providers process data on our behalf under contractual confidentiality and security obligations.

Data Retention

We retain swing data and analysis results for as long as your account (or anonymous identifier) is active, so you can review your history. You can request deletion of your data at any time by emailing us at the address below; we process email deletion requests within 30 days. App-account deletion removes your cloud practice records, synced rounds, Handicap tracker and account identity, subject to the retained categories described below.

Subscription accounting, affiliate payout and payment-provider records, and other golfers' referral history remain after app-account deletion. For a deleted affiliate account, personal contact and application details are removed and referral codes are disabled, while settlement references remain. These retained records are not all anonymous. Separate creator, sponsor, contract and business-contact records are not removed by the app-account deletion action; contact us to request review of those records.

Visit Delete your account to request removal without installing the app, or use the deletion option in your app. Deleting an app account does not cancel a store subscription. Copies you exported or shared are under your control.

Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us at the address below. You may also delete the app at any time, which removes the local cache from your device.

Children

PocketCaddie is not directed to children under 13 (or the equivalent minimum age in your jurisdiction) and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security

We use industry-standard safeguards to protect your information, including encryption in transit (TLS) and access controls on our backend. No system is perfectly secure, however, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you in the app.

Contact

Questions about this policy or your data? Email hello@pocketcaddie.io.